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We take utmost care in ensuring the quality of products and packaging for our customers.

For a reliable and speedy delivery, we have worked with reliable courier services.

Certain pin codes/areas may not be serviceable or may require to be charged an additional amount. Please check with us for the same.

All orders will be dispatched only after the payment reflects in our account.

How long does it take for an order to arrive?

All orders are shipped out of our warehouse in less than five business days. The majority of orders are delivered to your address within 4 - 7 business working days following the order date. Saturday and Sunday don’t count toward the transit time.

Public holidays and festive seasons are also taken into account when calculating the transit time.

Can you return the products? No.

As a policy, Green Carpet does not offer returns or exchanges on products. If an incorrect product has been delivered(i.e., product does not match the item in the order confirmation) or if the product received has a genuine manufacturing defect, we will be able to provide a replacement for the same. However, if the replacement offer is refused by the client, we will only be able to give store credit redeemable within a year.

For all orders which come return due to any of the following reasons:

Wrong address mentioned, wrong order placed, wrong Pin Code mentioned or wrong phone number registered while placing the order - the client will have to bear the subsequent transport charges.

We request you to carefully look into the product specifications mentioned to check if the order fits into your desired spaces. Simply get in touch with us for support +917760032200 or write to us at Alternatively, you can also contact us via the contact us page on the website.